This week Microsoft said it was rethinking „key aspects“ of its new operating system, Windows 8. (…) A Microsoft executive insisted that „customer satisfaction“ with [Windows 8] „is strong“ while also conceding that „the learning curve is definitely real“.
(Translation: customers are tearing out their hair and scattering it on the keyboard.)
Source: The Economist, May 11th-17th, 2013, page 64.